Description
We have identified an issue with inbound and outbound calls this afternoon.
It's currently being investigated as a high priority and further updates will be posted here when available.
Resolved on: 27/06/2022 17:20
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Update on 27/06/2022 16:35A fix has been implemented we are currently monitoring the result.
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Update on 27/06/2022 16:30Whilst investigating the cause of last week's faulty flapping link, the link was accidentally brought into service by our upstream suppliers and caused the issues to re-occur. This was removed from service again and service restored. We are still seeing some issues with calls made during the outage being "Stuck" we are working on this issue.
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Update on 27/06/2022 16:10We are seeing more instances of service affecting issues with inbound and outbound calls, our supplier is continuing to investigate this situation and work to bring service back.
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Update on 27/06/2022 14:55Most services have now been restored.
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Update on 27/06/2022 14:35Whilst investigating the cause of last week's faulty flapping link, the link was accidentally brought into service by our upstream suppliers and caused the issues to re-occur.
This was removed from service again and service restored.
We are still seeing some issues with calls made during the outage being "Stuck" and we are working on this issue.
