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History Timeline

    28 June 2022

  • No activity on this day

    27 June 2022

  • Description
    We have identified an issue with inbound and outbound calls this afternoon.

    It's currently being investigated as a high priority and further updates will be posted here when available.


    Resolved on: 27/06/2022 17:20


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    Update on 27/06/2022 16:35
    A fix has been implemented we are currently monitoring the result.

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    Update on 27/06/2022 16:30
    Whilst investigating the cause of last week's faulty flapping link, the link was accidentally brought into service by our upstream suppliers and caused the issues to re-occur. This was removed from service again and service restored. We are still seeing some issues with calls made during the outage being "Stuck" we are working on this issue.

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    Update on 27/06/2022 16:10
    We are seeing more instances of service affecting issues with inbound and outbound calls, our supplier is continuing to investigate this situation and work to bring service back.

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    Update on 27/06/2022 14:55
    Most services have now been restored.

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    Update on 27/06/2022 14:35
    Whilst investigating the cause of last week's faulty flapping link, the link was accidentally brought into service by our upstream suppliers and caused the issues to re-occur.

    This was removed from service again and service restored.

    We are still seeing some issues with calls made during the outage being "Stuck" and we are working on this issue.

    26 June 2022

  • No activity on this day

    25 June 2022

  • No activity on this day

    24 June 2022

  • No activity on this day